PK Health Gear Order Guidelines

The inventory displayed on this site is updated daily and reflects the immediately available stock from Patagonia’s Corporate line. To view future inventory, click on the number displayed for each size. Inventory is subject to change at any time, and placing your order online does not guarantee inventory.

Orders for product backordered within 45 days will be accepted, however your entire order will not ship until all items are available. The ship date shown on your order reflects the furthest-out availability date, plus production time. We will not send split shipments based on item availability date unless separate orders are placed, each meeting minimum order requirements and qualifying for their appropriate discount levels.

We access a separate inventory from retail websites, so availability on patagonia.com or yeti.com does not guarantee inventory for your PK Health Gear order.

Patagonia: Orders typically take 4-6 weeks from order placement to receipt of merchandise. Lead times may be longer during peak seasons (fall and winter). If you need your order for a certain date, please contact the PK Health Gear team. Rush charges may apply.

YETI: Orders typically take 3-4 weeks before shipping out to you.

Step 1: Prepare Your Order

• Register for an account on PK Health Gear
• Read the Ordering Guidelines for additional information
• Select the styles you will offer your group, and gather orders from everyone

Step 2: Place Your Order

• Add all items to your cart
• Upload your logo for all items
• Add personalizations (if desired) within the shopping cart. Be sure to enter names exactly as you’d like them to appear. Personalizations must be limited to 26 characters if on the chest, or 20 characters on the sleeve (including spaces).
• Enter your shipping address and payment information, then submit the order

Step 3: Approve Your Order

• The PK Health Gear team will reach out with any issues or questions on your order
• The PK Health Gear team will provide a proof of your logo. Production cannot begin until it is approved.

Step 4: Hang Tight!

• Orders typically take 4-6 weeks from submission to receipt of product.
• When your order ships, you will be sent the tracking number.

Step 5: Review Your Order

• Once you receive your order, be sure to count and review all pieces for accuracy. If there are any issues, contact the PK Health Gear team as soon as possible

Patagonia: Please reach out via email to [email protected] or call at (877) 216-1011.

YETI: We are unable to provide samples of YETI items. To experience a YETI product before purchasing with your logo, please visit YETI.com or a local YETI dealer.

We accept all major credit cards, which must be entered during checkout. Please be sure to enter the correct billing address associated with your credit card during checkout.

Your credit card will be authorized at checkout and you will see a pending charge on your bank statement. A sales representative will review the order details once received. Your card will then be charged in 5-7 days after submitted unless confirmed as finalized or otherwise cancelled prior to then.

We also accept Purchase Orders from select organizations with established credit terms. Please contact us for more information.

You must have written permission to sell any Patagonia or YETI gear, decorated or undecorated, directly to consumers. No merchandise may be sold in hospital gift shops, bookstores, etc.

Sales tax is applied to all orders based on the shipping address. If your organization is exempt, please provide a tax exemption form and the name and email of an accounting contact to [email protected] for verification. Please note: Sales tax will still display at checkout and will be removed from qualifying orders after verification.

A second logo can be added to your items if desired. When applying logos to your garments, please select “Add Another Logo.”

Multiple logo orders are only accepted if each logo is on every single item. Either/or logo scenarios are asked to be placed as separate orders.

All items on your order must have the same logos applied in the same locations.

If you'd like to order items with different logos (i.e. one logo on 10 pieces, and a different logo on 20 pieces), this is acceptable as long as each logo variation is decorated at least 10 times with 1 logo per order.

If you have 3 logos for example that means (3) 10+ piece orders and we would adjust the group discount costs.

A $75.00 setup fee is applied for additional logos within the 10+ piece orders and the discount tiers are adjusted amongst the groups.

We can add name personalization’s to one location, for an additional $10 per piece, and an additional $5 for a second line of text.

Character limits:

Select Personalize Your Item for each item in your cart that you'd like to personalize. Please fill out the following fields for each item you'd like to personalize. Leave items you do NOT want to personalize blank.

IMPORTANT NOTES:

*Please enter names EXACTLY as you'd like them to appear.

*You are limited to one location for personalization’s. They cannot be split between two locations.

*All personalization lines are centered

All items ordered must be decorated. We cannot sell blank products. All logos intended for placement on Patagonia items are subject to approval by Patagonia. All orders, including sample orders, must be submitted with a PDF logo for approval.

If you’d like to use another decorator to embroider your items, we can ship product directly to them. Please be sure to include the decorator’s information as the shipping address section at checkout. If you are not decorating your item with ParsonsKellogg, please alert the decorator you choose that they will be receiving a shipment.

If you are purchasing waterproof items, such as the Torrentshell Jacket, we require you to use a ParsonsKellogg-approved decorator.

YETI items must be purchased decorated through ParsonsKellogg.

All YETI Products are Laser Engraved for decoration. YETI DOES NOT pad print.

All YETI logo engraving is one color. On color-coated YETI items, the logo engraving removes the outer coating, and the logo would be stainless steel in color. On Stainless Steel YETI items, the engraving would be a one color black logo.

International Shipping is available on orders.

Tax / Duties / Freight would be applicable as an add-on cost to the order.

Please email our team at [email protected] with an estimate of total items being ordered with the brand style and the shipping address for the order.

We do not accept returns on items, except in cases of incorrect or damaged product.

Once you’ve received your order, please review it as soon as possible for accuracy and quality. If there are any issues on your order, please contact ParsonsKellogg within 10 days of receipt.

Patagonia: You may place add-on orders within 30 days of the ship date on the original order. Add-on orders will receive the same discount amount as the original order, but must meet order minimums of 10 total pieces, and 4 pieces per style / color. To qualify as an add-on order, the order must be for the same customer, with the same styles and colors. Add-on orders placed through this website may not automatically receive the correct discount amount during checkout - simply contact us with your order number, and a pricing adjustment will be made on qualifying orders.

YETI: Add-on orders are not available.